23 March 2012

County Durham repair firm wins major contract with ScottishPower

Chester-Le-Street-based 0800 REPAIR Gas Services have signed a deal with energy company ScottishPower, to manage heating sales and installations across the UK on their behalf.

0800 REPAIR Gas Services have signed a deal with energy company  ScottishPower

The contract means the firm will create work for around 30 new engineers nationally and build the successful gas services division of 0800 REPAIR.  It is a key step in the company’s target for a £25m turnover in five years’ time as the company is set to grow further.

Phil Pallister, MD of 0800 REPAIR Gas Services said: “We are thrilled to work with such a prestigious energy firm and this is testament to the skills and experience of all our staff and our passion for delivering an industry leading customer service.

“Our gas repair and installation division is growing rapidly and we are hoping to build on our ScottishPower contract win and secure further contracts to drive business growth particularly in the renewable sector. 

“All this will work will be managed from our Headquarters in Chester Le St and it will help us achieve our goal of a £25m turnover by 2017 and builds on our reputation as one of the largest professional appliance repair companies in the UK.”

Michael Hutchinson, New Business Development Manager at ScottishPower commented:

“We were really impressed with the service offered by 0800 REPAIR Gas Services – particularly the reliability and quality of their work.  They are gaining a great reputation across the UK for excellence in customer services and we were delighted to choose them as our preferred partner to help drive our gas heating sales and installations.”

The 0800 REPAIR Gas division is part of Pacifica Group which was the fastest growing company in the North East in 2011.  It currently employs more than 160 staff and has a national network of sub-contractors and employed engineers as well as franchises across the UK.

The company has a repair centre based in Spennymoor, County Durham; a 25,000 sq ft distribution and repair centre in Elland, West Yorkshire; an IT centre in Surbiton, Surrey, and call centres in Chester-Le-Street and Rotherham.


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